Frequently Asked Questions

How long does it take to get a response to a contact form?

Hey, thanks for reaching out! Typically, we do our best to respond within a day. However, we both still work our full-time jobs which can make it challenging to respond immediately. Give us a day or two and we will be able to say hello and be in touch.

How long do items take to ship?

Once we receive an order, we typically have it ready to ship within 3 days. There are instances where delays could occur, and in those instances we will do our best to keep our customers updated.

I received a product and it came in broken/wrong.

Oh no! I’m sorry that what you ordered is not what you received. Reach out to us with your name and we will make sure we do our best to correct it.

I have another question not listed.

For any other questions, please reach out through our contact form. We want to be able to answer any questions you have, and we will do our best to do so.


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